OUR POLICIES

Policies at Agustin Inn

Please contact us if you have any questions or special accommodations.
Phone: (904) 823-9559 toll free 800-248-7846
Email: info@agustininn.com

Check In & Check Out

• Check-in: After 3:00pm (Please make arrangements for arrival after 5:00pm)
• Check-out: By 11:00am
• A credit card is required to make a reservation. We proudly accept Visa, MasterCard, Amex, and Discover. Your card on file will be charged for the full amount 7 days prior to your arrival.

Cancellations

• There is a $75 fee for reservations cancelled. Please note that depending on where you made your reservation, you may need to cancel through that agency to avoid cancellation fees (e.g. Booking.com).
• Please note the full amount of your reservation will be charged 7 days prior to your arrival. If you cancel before seven days there will be $75 cancellation fee. And if you cancel under seven day's there will be no refund.
• The cancellation fee also applies to changes in your arrival/departure date which result in a shorter stay. No refunds are provided for late arrivals or early departures.

Rooms & Rates

• A two-night minimum may be required on weekends and holidays.
• Room rates do not include 12.5% state and local tax.
• All rooms are non-smoking. Smoking is permitted on balconies and porches.
• Rates are based on double occupancy.
• We offer an Active military discount of 10%; Please call to reserve to get this promotion, please present an ID to the innkeeper.
• We offer a 10% discount for returning guests during off peak dates, Please call to ask about our discount.

Other Policies

• We welcome all travelers ages twelve and over.
• We do not accommodate pets at this time; please contact us for more information.
• Gift Certificates are available.

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